Sales Simplicity has several customer-facing departments, all of which utilize a ticketing system to help builders keep track of their requests, and which allows us to assign requests to the appropriate group to get you an answer.
For all other requests, troubleshooting, or suggestions, or if you are unsure of which department to contact, always start with account@salessimplicity.com. Our training team are experts in the software and can help troubleshoot, explain, or reassign any ticket received. Please use these methods to contact us-if you email a Sales Simplicity employee directly to their own email address, a ticket will not be opened, and we cannot guarantee response time.
The Professional Services Training Team- account@salessimplicity.com
The Technical Support Team support@salessimplicity.com
The Custom Reports Team reports@salessimplicity.com
System Support Analyst
Scott has been with Sales Simplicity since 2008 as a System Support Analyst. He’s has lived in Arizona for 15 years after relocating from the San Francisco Bay Area. He enjoys sports and the outdoors, especially hiking all the wonderful places Arizona has to offer!
System Support Analyst / Implementer
Rock has recently joined Sales Simplicity to provide onsite and web based training. He resides in the Seattle area and loves to travel, but is afraid of the sun.
Report Analyst
Adolfo joined the Sales Simplicity team in March 2016 as a Reports Analyst. He aims to be great at his job and enjoys working with the team. When not coding he enjoys annoying his wife and spending quality time with his 3 daughters.